Total or partial outage
No power in the house or in one section only. We find the break and restore it.
Priority 1
24/7 service · South Shore & Montreal
An electrical emergency will not wait until tomorrow morning
A licensed electrician answers your call, day or night. A truck reaches you in under 60 minutes, with the price confirmed before we touch anything.
Licence RBQ 5812-3456-01
Member CMEQ
Insurance 2 M$
What is happening at your place?
TRIAGE
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0
Minutes on average
0
Holidays included
0
Calls per year
0
Years on the South Shore
What we fix
Six calls in ten.One of these six problems
Every truck carries the parts for common failures. The price is confirmed before we open anything up.
Panel and breakers
Panel replacement, added circuits, upgrade from 100 A to 200 A. Everything brought up to code.
By appointmentBurning smell or overheating
A cable running hot, a scorched outlet, sparks. Shut the breaker off and call right away.
Call do not wait
From the phone to the truck
No voicemail.The real sequence minute by minute
A technician picks up and guides you while we head out. The dead outlet works again before we leave.
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00:00
An electrician picks up
You speak to a technician, not to a call centre on the other side of the country.
We secure it remotely
We tell you which breaker to kill and what to unplug while we head out.
Diagnosis on site
The price is confirmed before the work starts. No surprises on the invoice.
The power is back
Written report, parts guaranteed 2 years, labour guaranteed 1 year.
Service area
From the South Shore to Montreal.The bridges are in the zone
No travel charge inside the area. Anywhere else in Montérégie we tell you on the phone before leaving.
Hover a city to see the drive time
Covered radius with no travel charge · 25 km
Customer reviews
Three hundred twelve reviews.An average of 4.9 out of 5
People call us in the evening and through the night. Here is what they say once the power is back.
★★★★★
Full outage on a Saturday night with two kids at home. Called at 9 p.m., the truck was in the driveway at 9:40.
Marie-Josée L. · Longueuil
★★★★★
It smelled like burning in the basement. They told me exactly what to shut off on the phone while I waited.
Patrick D. · Brossard
★★★★★
Price given before starting, identical invoice at the end. That is rare enough to be worth mentioning.
Sylvie R. · Boucherville
★★★★★
The panel was redone to code in a single day. No damage to the walls.
Jean-François B. · Saint-Lambert
★★★★★
Breaker had been tripping for months. They found the loose wire in twenty minutes.
Nathalie C. · Saint-Hubert
★★★★★
They showed up at 2 a.m. in the middle of a storm. The mast was repaired before sunrise.
Éric T. · La Prairie
★★★★★
Charging station installed in half a day. They even filled out the rebate paperwork with me.
Caroline M. · Candiac
★★★★★
Scorched outlet in my son’s bedroom. Replaced that same evening, no argument.
Martin G. · Longueuil
★★★★★
The technician took the time to explain what had failed. I finally understand my panel.
Isabelle P. · Montréal
★★★★★
Called on Easter Sunday. Someone answered on the first ring.
Daniel L. · Varennes
★★★★★
Half the house had no power. Sorted in an hour and a half, timed.
Véronique S. · Sainte-Julie
★★★★★
They told me it was the utility and charged nothing. Rare honesty.
Simon A. · Greenfield Park
★★★★★
Upgrade from 100 to 200 amps. They handled the utility coordination from end to end.
Julie D. · Saint-Bruno
★★★★★
Sparks in the garage electrical box. Thermal camera out within five minutes.
Alexandre R. · Brossard
★★★★★
Callback three minutes after the form. I expected to wait all day.
Chantal B. · Verdun
★★★★★
Kitchen outlets upgraded to GFCI. Clean work and not a mark left.
Marc-Antoine V. · Longueuil
★★★★★
Generator tied in with a proper transfer switch. They refused to do it the sketchy way.
Sophie L. · Boucherville
★★★★★
Second time I have called them in three years. Same technician, same quality.
Guillaume N. · Rosemont
★★★★★
Switch heating up in the hallway. Replaced and tested in front of me.
Lucie F. · Saint-Constant
★★★★★
They found a wire chewed by a squirrel in the attic. Nobody else had looked up there.
Benoît C. · Chambly
★★★★★
Invoice itemized line by line. No mystery fees at the end.
Amélie T. · Delson
★★★★★
Condo on the twelfth floor, they came up with all the gear without complaining.
Stéphane H. · Ville-Marie
★★★★★
Call at midnight on a Tuesday. Truck on site at 12:35.
Karine M. · Montréal
★★★★★
Written report emailed the next morning. Very professional.
Pierre-Luc G. · Saint-Lambert
★★★★★
They secured the circuit over the phone before even leaving their shop. That put me at ease.
Josée A. · Longueuil
Frequent questions
The questions from the phone.Our answers without the runaround
These are the four questions that come up on every call. The answers are the same by day and by night.
How much does an emergency visit cost?
The trip and diagnosis are billed at $125 during the day and $195 between 8 p.m. and 7 a.m. and on weekends. That amount is credited on the invoice if you accept the work.
Do you come out at night and on holidays?
Yes, 365 days a year. Night service is covered by two crews in rotation, never by a subcontractor.
Are you licensed and insured?
RBQ licence 5812-3456-01, member of the CMEQ, and $2M in liability insurance. Proof of insurance is available on request before any work starts.
What should I do while I wait for you?
Shut off the breaker for that circuit if you can do it safely, unplug the affected devices, and do not touch any bare wire. We guide you on the phone while we head out.
Free quote
Leave your number.We call back in five minutes
For an emergency in progress a call is still faster. The form is perfect for everything else.
Callback in under 5 minutes, 24 hours a day
Estimate over the phone, no commitment
Your details are never sold to anyone
Or by email : info@urgenceelectricien.com
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