★★★★★
Full outage on a Saturday night with two kids at home. Called at 9 p.m., the truck was in the driveway at 9:40.
Marie-Josée L. · Longueuil
No travel charge inside the area. Anywhere else in Montérégie we tell you on the phone before leaving.
No travel charge inside the area. Anywhere else in Montérégie we tell you on the phone before leaving.
Covered radius with no travel charge · 25 km
People call us in the evening and through the night. Here is what they say once the power is back.
Full outage on a Saturday night with two kids at home. Called at 9 p.m., the truck was in the driveway at 9:40.
It smelled like burning in the basement. They told me exactly what to shut off on the phone while I waited.
Price given before starting, identical invoice at the end. That is rare enough to be worth mentioning.
The panel was redone to code in a single day. No damage to the walls.
Breaker had been tripping for months. They found the loose wire in twenty minutes.
They showed up at 2 a.m. in the middle of a storm. The mast was repaired before sunrise.
Charging station installed in half a day. They even filled out the rebate paperwork with me.
Scorched outlet in my son’s bedroom. Replaced that same evening, no argument.
The technician took the time to explain what had failed. I finally understand my panel.
Called on Easter Sunday. Someone answered on the first ring.
Half the house had no power. Sorted in an hour and a half, timed.
They told me it was the utility and charged nothing. Rare honesty.
Upgrade from 100 to 200 amps. They handled the utility coordination from end to end.
Sparks in the garage electrical box. Thermal camera out within five minutes.
Callback three minutes after the form. I expected to wait all day.
Kitchen outlets upgraded to GFCI. Clean work and not a mark left.
Generator tied in with a proper transfer switch. They refused to do it the sketchy way.
Second time I have called them in three years. Same technician, same quality.
Switch heating up in the hallway. Replaced and tested in front of me.
They found a wire chewed by a squirrel in the attic. Nobody else had looked up there.
Invoice itemized line by line. No mystery fees at the end.
Condo on the twelfth floor, they came up with all the gear without complaining.
Call at midnight on a Tuesday. Truck on site at 12:35.
Written report emailed the next morning. Very professional.
They secured the circuit over the phone before even leaving their shop. That put me at ease.
For an emergency in progress a call is still faster. The form is perfect for everything else.
Or by email : info@urgenceelectricien.com
An electrician will call you back within the next 5 minutes at the number provided.